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How We Use Your Phone Numbers

You are consenting to Sentara Health Plans and its representatives contacting you at any phone number you have provided to us, which may include mobile phone numbers. You understand that you are not required to agree, and agreeing is not a condition of being an Sentara Health Plans member or receiving health care.

Communications directed to these phone numbers may be carried out using automated dialing/delivery devices, direct dial, text message, SMS or RCS messages, ringless voicemail, and prerecorded or artificial voices. Communications may include, but may not be limited to, information regarding medication, wellness, preventive care, health plan enrollment, communication preferences, payment, and other information Sentara Health Plans or its representatives believe may interest or be relevant to you. Communications and their content, which may include health information, will not be encrypted.

You may revoke this consent at any time. To opt out of phone calls, call 1-800-741-4825. To opt out of text messages, text STOP to short code 59270 or call 1-800-741-4825. If you are not the subscriber to the phone number you provided, then you agree that you have obtained the subscriber’s consent to receive these communications.

Sentara Health Plans will not charge you for these communications. Carrier message and data rates may apply.